Cancellations & more
Your appointments are very important to the Lock & Crown team, and they are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we request at least 24 hours’ notice of cancellations.
A credit card may be required to hold your appointment. Cancellation fees will be charged to the card on file. Please consult with your stylist for any further details.
We can no longer allow children in the salon unless they are being serviced or are being watched by an adult who is not getting a service done. We strive to create a peaceful atmosphere for all guests who come in, but most importantly we care about the safety of your little ones. Due the limited space, hot tools, chemicals and scissors, it is not a safe environment for children to roam around unsupervised.